Peru. In the 2018, the operating companies registered 13,419 interruptions of public telecommunications services: internet and fixed telephony, telephony and mobile internet and pay television. The result exceeded in 96% the 6,852 interruptions posted in the 2017 year, according to the Supervisory Organization of Private Investment in Telecommunications, Osiptel.

In the study of Quality Measurements of Public Telecommunications Services, the Osiptel noted that the 57% of interruptions were generated by infrastructure damage (by third parties), failure in the network or carrier service; theft, theft and vandalism; maintenance or technological improvement, failures of natural origin and another external cause, respectively. The remaining 43% was the product of other service concessionaires; the one with the highest incidence was due to a power cut.

In the mobile telephony service, the 61% of the interruptions were recorded between the 6: 00 am and the 18: 00 hours. At that same time, the 63% of mobile internet interruptions occurred.

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Likewise, in telephony and mobile Internet, Bitel registered the highest number of average interruption minutes per user per month (10.6 minutes). In both services, users of Madre de Dios, Ayacucho, Loreto and Pasco recorded the longest average impact per subscriber expressed in minutes / month.

In Televisión de Paga, Movistar has the highest number of average minutes per user without service per month (82.4 minutes). The 91% of the interruptions were recorded between the 6: 00 am, and the 18: 00 hours, according to the study carried out by OSIPTEL.

The departments of Cusco, Arequipa, La Libertad and Piura recorded the longest average affectation time per subscriber expressed in minutes / month.

Measurements of data in 3G and 4G networks
In the mobile Internet service 3G, the sample measured by OSIPTEL indicates that Bitel, on average, does not comply with guaranteeing a minimum rate of descent of at least 40% of the contracted speed in at least 90% of the measurements . Meanwhile, the average download speeds in Mbps are led by Entel 6.25 Mbps; Movistar 5 Mbps; Claro 4.05 Mbps and Bitel 4.03 Mbps.

In the mobile Internet 4G-LTE, in the measured sample, on average, Claro and Bitel do not comply with guaranteeing a minimum rate of decrease of at least 40% of the contracted speed in at least 90% of the measurements (they recorded a performance of 83.3% and 86.9%). While, in average download speeds in Mbps, Entel registers 28.94 Mbps, Movistar 23.52 Mbps, Claro 18.28 Mbps and Bitel 10.53 Mbps.

Richard Santa, RAVT
Author: Richard Santa, RAVT
Editor
Journalist from the University of Antioquia (2010), with experience in technology and economics. Editor of the magazines TVyVideo + Radio and AVI Latin America. Academic Coordinator of TecnoTelevisión & Radio.

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